ULTORA Fitness Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the ULTORA Fitness Website (the “Website”), including all content, features, and services provided by ULTORA Fitness (“we”, “us” or “ULTORA Fitness”), and your relationship with ULTORA Fitness.

ULTORA Fitness belongs solely to Izabella “Isia” Jałocha (“Isia”, or “Coach”) based in Krakow, Poland.
All services provided by ULTORA Fitness are ultimately delivered by Isia.

Please read these terms carefully as they affect your rights and liabilities under the law.
Please also see our Privacy Policy for information about how we collect and use your personal data.

Terms: General & Website Use

Through this Website, you can:
1. Discover and access free online video training programs.
2. Sign up for a personalized 1:1 fitness plan with ULTORA Fitness.
3. Purchase membership in a group training program.

By accessing or using the Website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not access or use the Website.You must be at least 18 years of age to use this Website.
By using the Website and agreeing to these Terms, you represent and warrant that you are at least 18 years of age.These terms apply to all users (“you”) of the Website and all purchasers of our Products and Services.
By using the Website or purchasing any Services, you agree to be bound by these Terms.

User Conduct

When using the Website, you agree not to:
1. Violate any applicable laws or regulations.
2. Use the Website for any unlawful or unauthorized purpose.
3. Interfere with or disrupt the operation of the Website or servers.
4. Attempt to gain unauthorized access to any part of the Website.
5. Upload, post, or transmit any content that is infringing, defamatory, obscene, or harmful.

Intellectual Property

All content and materials on the Website, including text, images, logos, and videos, are the property of ULTORA Fitness or its licensors and are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without prior written permission from ULTORA Fitness.

Privacy Policy

Your use of the Website is subject to our Privacy Policy, which governs the collection, use, and disclosure of your personal information. Please review our Privacy Policy to understand how we collect and protect your data.

Disclaimer of Warranties

The Website and all content, features, and services provided are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. ULTORA Fitness disclaims all warranties, including but not limited to fitness for a particular purpose, non-infringement, and accuracy of information.

Limitation of Liability

In no event shall ULTORA Fitness be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Website or services offered, whether based on contract, tort, strict liability, or any other legal theory.

Changes to Terms

ULTORA Fitness reserves the right to update or modify these Terms at any time without prior notice. By continuing to use the Website after such changes, you agree to be bound by the revised Terms.

Governing Law

These Terms shall be governed by and construed by the laws of Poland, without regard to its conflict of law provisions.

Contact Us

If you have any questions or concerns about these Terms, please contact us at ultorafitness@gmail.com.

Policy Review

This Policy was last updated in November 2024.

🐯 Save Tigers Initiative

ULTORA Fitness is committed to supporting tiger conservation through our Save Tigers Initiative.

To contribute to this cause, we pledge to donate 1% of all ULTORA Fitness revenue to the Wildlife Friends Foundation Thailand (WFFT) Sanctuary, an NGO dedicated to rescuing and rehabilitating tigers and other wild animals in captivity. Donations are processed in bulk at the end of each month, based on total revenue received.
If you'd like to further support WFFT's work, you can do so directly at https://www.wfft.org/help-rescued-tigers/.

By engaging with ULTORA Fitness services, programs, and helping spread the word, you play an essential role in protecting and rehabilitating tigers.

Terms: Free YouTube Workouts

ULTORA Fitness provides free workout videos on YouTube for informational and educational purposes only. The content of these videos provides information on health, fitness, or nutrition, and is strictly intended for educational purposes. It is important to understand that this information is not a substitute for seeking advice from a qualified medical professional or recommended treatment.

By accessing and following these workouts, you acknowledge and agree that:
1. You are solely responsible for exercising safely and within your physical limitations. Any participation in exercises or programs is entirely at your discretion and carries inherent risks.
2. ULTORA Fitness is not liable for any injuries or damages resulting from the use of these workouts.
3. If you are inexperienced in exercising or intend to start a new fitness regimen, it is advisable to consult with a healthcare professional before beginning any exercise program, especially if you have any medical conditions or concerns.

By accessing these videos and following the workouts shown in them, you agree to be bound by these Terms.

Terms: Online 1-on-1 Personal Coaching

ULTORA Fitness offers 1-on-1 personal coaching services, including personalized workout plans, nutritional guidance, and fitness consultations.
By purchasing and participating in our personal coaching programs, you agree to comply with and be bound by the following Terms. Please read them carefully.

1. Services

1.1. General Info

Our Online 1-on-1 Personal Coaching service includes:
1. Personalized Fitness Plans: Tailored workout plans based on the client’s goals, fitness level, and preferences.
2. Nutrition Guidance: Customized nutrition advice to support the client’s fitness and health goals.
3. Regular Coaching Feedback Sessions: Scheduled video calls, messaging support, and/or email communication for ongoing guidance, motivation, and accountability.

The specific details of the service will be outlined in your individualized coaching agreement. This agreement is represented under the “❓Info” tab of our collaborative document, in the “Client Info - NAME” section.

1.2. Minimum Time Commitment

To ensure the effectiveness of our coaching, clients are required to commit to a minimum period of 28 days. This commitment period allows sufficient time for clients to start seeing progress and benefits from the coaching program.

2. Payment and Refunds

2.1. Payment Terms

Payment for the coaching program must be made in advance, either as a one-time fee or on a subscription basis as per the agreed payment plan.

The 28-day co-op program may start from the agreed-upon date only after the payment has been confirmed.

The pricing of our Online 1-on-1 Personal Coaching service is based on individual client needs.

Prices are subject to change, with information provided at least 1 billing cycle in advance.
If you do not wish to continue working together at your newly set price, please let us know before your current billing cycle ends.

2.2. Refund Policy

Refunds are not available once a 28-day coaching period has begun. By signing up, the Client commits to the full 28-day cycle for themselves.

Clients may cancel their subscription for the current and subsequent billing cycles by using the customer portal or by providing written notice at least 3 days before the next billing cycle begins. Cancellations apply at the end of the current billing cycle, meaning that the subscription will remain active until the last day of the paid period.

Refunds and partial refunds will not be issued for partial periods or unused services.

3. Client Responsibilities

3.1. Honesty

Clients must provide accurate and complete information regarding their health, fitness levels, progress, and goals.

3.2. Commitment

Clients are expected to commit to the agreed coaching schedule, actively participate in their program, and follow the plans and advice provided by the Coach.

3.3. Communication

Clients should communicate openly, honestly, and regularly with their coach about their progress, challenges, and any concerns. Promptly inform the coach of any injuries, illnesses, or changes in health status.

3.4. Medical Clearance

It is the client’s responsibility to obtain medical clearance from a healthcare professional before beginning any fitness program.

4. Coach Responsibilities

4.1. Acting in the Client's Best Interest

The Coach will prioritize the Client’s health, safety, and well-being in all aspects of the coaching program.

4.2. Personalized Plans

The Coach will provide tailored fitness plans and nutrition support based on the client’s goals and needs.

4.3. Availability for Client Support

The Coach will be available for regular check-ins, and feedback.

The Coach will provide support through agreed communication channels and respond to client inquiries in a timely manner.

The Coach will inform Clients about expected delays in response times, availability changes due to vacations, sickness, or other reasons in a timely manner.

4.4. Professionalism

The Coach will maintain a professional demeanor and respect client confidentiality.

4.5. Adaptability

The Coach will adjust plans as needed, based on Client’s progress, feedback, and any changes in health status or goals.

4.6. Education

The Coach will educate Clients on proper exercise techniques, nutrition principles, and healthy lifestyle habits to ensure long-term success.

5. Limitation of Liability

5.1. No Guarantees

While we strive to help Clients achieve their fitness goals, we do not guarantee specific results. Individual success depends on various factors including, but not limited to, dedication, effort, and adherence to the coaching program.

5.2. Risk Assumption

By participating in the coaching program, Clients assume all risks associated with fitness training and waive any claims against us for injury, illness, or damages arising from participation.

6. Termination

6.1. Termination by Client

The Client may terminate their program at any time by accessing the customer portal or by providing written notice. Cancellations apply at the end of the current billing cycle, and the program will remain accessible until the final day of the paid period. Refunds, if applicable, will follow the refund policy.

6.2. Termination by Coach

ULTORA Fitness reserves the right to terminate the coaching relationship if the Client fails to comply with these Terms & Conditions or engages in inappropriate behavior.

7. Confidentiality

All personal information shared by the client before, during, and after the coaching program will be kept confidential and will not be disclosed to any third party without the client’s consent, except as required by law.

8. Intellectual Property

All materials provided during the coaching program, including but not limited to workout plans, nutrition guides, and videos, are the intellectual property of ULTORA Fitness and are for personal use only. Clients may not reproduce, distribute, or resell these materials.

9. Feedback Collection and Client Anonymity

9.1. Feedback Collection

We value feedback from our clients as it helps us improve our services and better meet their needs. We seek permission from clients to use their feedback and testimonials for marketing purposes. We ensure that this process complies with privacy laws and respects the confidentiality of our clients' information.

9.2. Client Anonymity

We respect our clients' preferences for anonymity when sharing testimonials or success stories. If a client wishes to remain anonymous, we will ensure that their identity is not disclosed when sharing their feedback or success stories with others.

10. Amendments

We reserve the right to modify these Terms & Conditions at any time. Clients will be notified of any changes, and continued participation in the coaching program constitutes acceptance of the new Terms.

11. Governing Law

These Terms & Conditions are governed by the laws of Poland. Disputes will be subject to the exclusive jurisdiction of Polish courts.

By proceeding with the purchase of our 1-on-1 Online Personal Coaching service, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Terms: Online Group Coaching Program

ULTORA Fitness offers a group coaching program service, including ready-to-go workout plans, educational content, and form checks performed by Isia.
By purchasing and participating in our group coaching program, you agree to comply with and be bound by the following Terms. Please read them carefully.

1. Waitlist Registration

Signing up for the waitlist does not guarantee enrollment in the Online Group Coaching Program. It simply indicates your interest in the program and reserves your spot in line.

2. Communication

We will notify you via email or other specified communication channels when enrollment for the Online Group Coaching Program opens and provide instructions on how to secure your spot.

3. Program Details and Pricing

The Online Group Coaching Program offers a range of benefits, including training alongside other Fitigers through a shared online fitness program, flexible workout options for both gym and home settings, personalized form checks, and access to ready-to-go training programs.

Please note that the specifics of the Online Group Coaching Program, including features and content, are subject to change when the program goes live. We will provide detailed information on program features and any updates once enrollment opens.

The cost of access to the Online Group Coaching Program is $20 for 28 days of access. Payment will be required upon enrollment to secure your spot in the program.

4. Commitment and Participation

Enrollment in the Online Group Coaching Program is subject to availability and requires a commitment to the specified program duration and terms.

5. Refunds and Cancellations

Refunds are not available for waitlist registration as it does not involve any financial transactions. If you no longer wish to participate, you may request to be removed from the waitlist at any time.

6. Privacy

Your information provided during waitlist registration will be treated in accordance with our Privacy Policy and will not be shared with third parties without your consent.

7. Amendments

We reserve the right to modify these Terms & Conditions at any time. Any changes will be communicated to you via the contact information provided during waitlist registration.

By signing up for the Online Group Coaching Program waitlist, you acknowledge that you have read, understood, and agree to these Terms & Conditions.